Nothing breeds customer loyalty for me better than free money. I just got this delightful email from Amazon:
You are receiving this e-mail due to your purchase of an HD DVD player from Amazon.com before February 23, 2008. As you may know, manufacture of HD DVD players ceased February 23, 2008, and major studios in the U.S. have ceased production of HD DVDs. In recognition of this development, Amazon.com is providing all customers who purchased qualifying HD DVD players a credit for $50...
This certainly eases the pain of having bought one of the devices on the losing side of the format war (which may still turn out to have more than one loser...).
Kudos to you, Amazon.